Frequently asked questions

Answers about renting, booking and payments, delivery and hosting on Brizio.

Renting

How does renting on Brizio work?

Browse rentals, open a listing, choose your dates and send a booking request. Your host confirms availability, then you pick up or get delivery and return the item at the end of your rental.

Can I check availability before I book?

Yes. Every listing has a live availability calendar powered by our booking system, showing open dates and how many units are free.

Do you deliver?

Many hosts offer delivery and setup, and some items such as bounce houses and tents always include it. Choose pickup or delivery when you book and add your address.

Booking & payments

How do payments work?

Requesting a booking is free. Once your host confirms, Brizio sends your total and refundable deposit. In this demo version the checkout is simulated and no card is ever charged.

Is there a deposit?

Most listings carry a refundable deposit shown on the listing page. It covers damage only and is released after the item is returned and checked.

What is the cancellation policy?

Cancel free of charge up to 48 hours before your rental starts. Weather cancellations for beach and outdoor items can be moved to another date at no cost.

Pickup & delivery

Where is Brizio available?

Brizio currently serves San Diego County, including Pacific Beach, Mission Beach, La Jolla, Coronado, North Park, Little Italy, Chula Vista and Del Mar.

How do pickup and return work?

Pickup windows start at 9am on your start date and returns are due by 7pm on your end date unless your host agrees otherwise. Hourly rentals follow your booked times.

What if something breaks?

Tell your host right away. Normal wear is expected; damage beyond that is covered from the deposit after a fair inspection.

Hosting

How do I list my own items?

Submit the List Your Item form with photos, price, location and quantity. Our team reviews it within 1–2 business days and publishes approved listings.

What does it cost to host?

Listing is free. Brizio keeps a 15% service fee from completed bookings, and you set your own price and deposit. Payouts are sent within 3 business days of a completed rental.

Can I list as a business?

Yes. Rental companies can apply through the Vendor Application to list multiple items, set delivery areas and get a vendor profile.

Still have questions?

Send us a message and we will get back to you within one business day.

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San Diego’s local rental marketplace. Rent beach gear, party jumpers, picnic setups and event essentials from trusted neighbors, or earn by listing your own.